Hiring an agent is an interview, even if it rarely feels like one. The right questions cut through a polished pitch and reveal whether someone has the local knowledge, marketing muscle, and communication style to handle your sale or purchase. Use this checklist when you sit down with candidates — and pay as much attention to how they answer as to what they say.
Start by establishing that the agent actually works your market and situation. Time in the industry matters less than recent, relevant activity.
If you are listing, the two things that most affect your result are how the agent prices the home and how they market it. Push for specifics, not slogans.
If you are buying, responsiveness and negotiation are everything, especially in a competitive market where good homes move fast.
Do not leave the commission or the agreement fuzzy. After the 2024 changes, buyers in particular should confirm how their agent is paid before touring homes.
When an agent recommends a list price, an offer amount, or a strategy, ask them to explain the reasoning and show the data. A strong agent welcomes the question and walks you through comparable sales and market conditions. Someone who bristles or answers with confidence but no evidence is telling you something important about how they operate.
Great answers are specific, backed by data, and honest about trade-offs. Weak answers are vague, all upside, or dodge the question. Be especially cautious of an agent who quotes a list price far above everyone else without support, guarantees a sale by a certain date, or pressures you to sign immediately. Confidence is good; evasiveness and overpromising are not. Take notes, compare candidates side by side, and choose the person whose answers hold up.
Two or three is a good target. It gives you enough contrast to compare pricing logic, marketing plans, and communication without dragging the process out. Even a strong referral is worth confirming with one or two other conversations.
There is no single one, but asking an agent to justify their recommended price or offer — and show the comparable sales behind it — is among the most revealing. It tests their local knowledge, their honesty, and how they will advise you throughout the deal.
Yes. Ask for recent clients whose situations resemble yours, and actually call one or two. References tell you how the agent communicates, how they handle problems, and whether past clients would hire them again — things a listing profile cannot.
Not at all. It is a normal, expected part of hiring an agent, and a professional will answer clearly. Understanding the fee, what it covers, and how buyer-agent pay is handled protects you from surprises later.
General information for buyers and sellers — not legal, financial, or tax advice. Real estate laws, agent commissions, and costs vary by state and change over time; consult a licensed agent or attorney for your situation.